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Our continuing education seminars are designed to:
- Provide you and your team with
information, that when implemented, will improve the
overall experience and care of your patients.
- Create new
management benchmarks for your practice.
- Provide tangible value for each participant.
- Incorporate cutting-edge adult learning and
instructional techniques.
Odell Consulting Group, Inc. is designated as an approved
PACE Program Provider by the Academy of General Dentistry. The formal continuing
dental education programs of this program provider are accepted by the AGD
for Fellowship, Mastership, and membership maintenance credit.
Approval does not imply acceptance by a state or provincial board of dentistry.
The current term of approval extends from June/1/2006 to May/31/2010.
Seminars
About the Speaker
Deborah Odell is noted for her dynamic, enthusiastic style
and her informative and implementable content.
Her presentations energize participants to think
“outside the box,” embrace the change process and
execute action items efficiently. Participants take
away practical ideas for enhancing practice performance.
Deborah has been a featured speaker at the
AAE Annual Session, as well as many dental societies.
She has contributed numerous articles to publications
such as Dental Practice Report,
The Journal of the Ontario Dental Association, and others.
Deborah is a specialist in practice management,
team building and business strategy.
Seminar Topics
Partnering with Your Patient
Doctors and Staff members are continually
challenged with motivating their patients to
“want to do what they want them to do.”
This seminar focuses on understanding individual
and patient personality styles to promote more
effective communications with patients.
After this course, you will be able to
understand personality inventories,
identify patient styles, create patient acceptance, and
reduce interpersonal conflict.
Patient Satisfaction Points
Throughout the patient experience there are many
opportunities to ensure patient satisfaction.
Patient satisfaction is the number one tool offices
can use to improve patient punctuality, payment, and
case acceptance.
This seminar identifies the finesse points for
patient satisfaction and discusses how to
implement them.
Staff Management
Dentists across the nation say the hardest part
of being a practitioner is dealing with staff issues.
This seminar focuses on the dynamics between staff and
management and how to create a productive and
enjoyable atmosphere. After this course, dentists
will know how and what to do the next time a staff
member says, "Dr. may I speak with you?"
Managing by Statistics
Imagine knowing whether you can afford that
salary increase you’ve just been asked to give.
Or how much more you need to produce in order to
pay for the digital x-ray system you’ve wanted.
All business decisions must be made based on
practice profitability.
This seminar will give you the information you
need to be the business owner you’ve always wanted to be.
Practice Transitions
All practitioners face transition decisions
throughout the life of their practice.
Whether it’s entering into an associateship or selling
your practice, there are important
decisions to be made about transition options.
We help you determine the right choices for you
and how to make a successful transition.
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